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Version: 2.0

Print on label

Custom logo on label​

To print the logo on your shipping labels, please follow this description.

  1. Click on Apps, next on Post & DHL Shipping.
  2. Now you are on the Dashboard, click on DHL Paket. Please select Label printing on the right side to get to these settings.
  3. To begin, enable the Custom logo on label function in the settings. Logo_1
  4. This window will then appear. As described in it, you have to define this now in the business customer portal. Logo_2

Logo in Business Customer Portal​

  1. To make these adjustments, first open the Business Customer Portal and log in with your user account.
  2. Click on Parcel & goods and then on Address Book. Logo 1
  3. After that, please click on Sender. (Blue arrow in the picture.) Logo 2
  4. To get a sender reference shopify as shown in the picture, please click Create new sender. Logo 3
  5. It is important that you enter shopify in the sender reference. Logo 4
  6. Please enter your address and the return address in the following fields.
  7. The blue arrow in the image marks the place where you can now insert your logo.
    Logo 5 Finally, do not forget to save all settings.

Shipper phone number​

Here you decide whether your phone number, which is stored in the Shopify settings in the Locations section, is printed on your shipping labels or not.

  1. Click on Apps, next on Post & DHL Shipping.
  2. Now you are on the Dashboard, click on DHL Paket. Please select Label printing on the right side to get to these settings.
  3. To activate this function, please click Inactive at Shipper phone number. Shipper phone number_1
  4. If you have enabled this, it should now look like this. Shipper phone number_2

Customer phone number​

Now you can specify whether the customer's telephone number (if the customer has stored a number) should be printed on shipping labels or not.

  1. Click on Apps, next on Post & DHL Shipping.
  2. Now you are on the Dashboard, click on DHL Paket. Please select Label printing on the right side to get to these settings.
  3. Click on Inactive to use this function. Customer phone number_1
  4. When you have done this, the button should now look like this. Customer Phone Number_2
  5. Allow customers to Opt In/Out is a function that allows the customer to decide whether or not his telephone number should be transmitted to the sender.
  6. If you select the Preselect the option for the customer field, then this function is already preselected, but the customer has the option to deselect the function at any time. From the customer's point of view, this looks like this: Customer phone number_5
info

If you have deactivated this function no data will be transmitted to DHL.

Customer Email Address​

You have the possibility to define whether the customer's e-mail address will be printed on the shipping label.

  1. If you have enabled this function, the customer's e-mail address will be printed on the label. Email customer 1
  2. If you make the settings, as shown on the screenshot, the customer himself has the possibility to decide. If you select the Preselect the option for the customer field, then this function is already preselected, but the customer has the option to deselect the function at any time. Email customer 2
info

If you have deactivated this function, the data will only be transmitted to DHL if a service (Parcel Outlet Routing) requires it. Otherwise, no data will be transmitted to DHL.

caution

Do not forget to save all the changes you have made.